Best Rate Guarantee
We guarantee the very best available rate will be right here on our website! If you find a lower rate on any other website, follow these steps:
- Make your reservation on our site
- Use the Claim form below
- Negotiated rates and any other rates not available to the public, such as group, packages, coupons, membership rates and Government rates.
- Same day reservations - reservations made on the day of arrival.
- Rates found on opaque or auction sites where the hotel brand and specific hotel are not known until the Booking is made.
- Taxes, incidental charges, gratuities, resort fees or any similar charges.
Verify the rate and availability on the other site, for the same bed type, room type, number of guests & dates within 24hrs.
Confirm the reduced rate via return e-mail
The rate on the other site must be available to the general public and bookable at the time you see it. (Some sites advertise a discounted rate just to get you to take a look. Very often if you try to book that room it will come back as "unavailable".) You must make your claim within 24 hours of making your reservation.
* Best available room on arrival means just that. When you arrive with a reservation we will upgrade you if available to the next best room category.
Terms & Conditions
The Best Rate Guarantee does not apply to:
Any changes from the original reservation will void this guarantee and we reserve the right to amend, revise, suspend or discontinue this program at any time without notice.